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Privacy Policy


This privacy policy describes how Emozo collects, handles, secures shares and uses the personal information you, as a visitor of our Website (“you” or “your”), provide through our Website located at https://www.emozo.ai (“Website”). It also describes your choices regarding use, access and correction of your personal information. We will share your personal information with third parties only in the ways that are described in this privacy policy, unless we obtain your consent otherwise, or otherwise required by applicable law. This privacy policy applies only to the information collected through visitors (i.e., users) of our Website. We provide certain products and services that may have supplementary privacy policies which explain in more detail our specific privacy practices in relation to those products and services. Unless otherwise noted, the Website and our products and services are provided by Emozo Labs, Inc. inside of the United States and Asia, (collectively, “Emozo”, “we”, “our” or “us”).


Privacy Shield Framework

Emozo Labs, Inc. participates in and has certified its compliance with the EU-U.S. and Swiss-US Privacy Shield Framework ( “Privacy Shield Framework”). We are committed to processing all personal data received from European Union (EU) member countries and Switzerland, in reliance upon the Privacy Shield Framework, in accordance with the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list. We are responsible for the processing of personal data we receive under the Privacy Shield Framework, and may subsequently transfer such data to a third party acting as an agent on our behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions thereunder. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.


Information we collect


Information You Provide to Us.

When you register via our Website, register to a Emozo event, communicate with our customer service or sales department, or send us an email, you are providing us with information which we collect. Such information may include the following:

  • Contact Information: Your name, physical address, email address, phone number, cell phone number
  • Personal Information: Information such as gender, occupation and/or other demographic information.

By providing us with the above information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.

Information From Other Sources.

We may obtain additional information about you by using your email address, or other information, to directly, or through one or more services, search over the internet, or elsewhere. We thereby obtain information that appears to be related to such email address or other information, such as a name, age, company and position. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

How we use your personal information

Emozo collects your information in order to record, support and facilitate your participation in the activities you choose and to prevent fraudulent and unlawful use. If you register to a Webinar, information is collected to qualify the entry and to contact you regarding the Webinar details. Your personal information may also be used to track customer preferences to provide a customized Website experience and keep you informed about product upgrades, special offers, and other products and services of Emozo and selected third-party providers, unless you have opted not to receive such communications or such communications are prohibited by applicable law. Emozo may collect information about the use of the Website, such as the number of downloads, types of products and/or services viewed, how many Website users we receive daily, Website pages visited, and the IP address of your computer. Emozo may use non-identifying statistical data for purposes of improving the Website and our products and services, in order to provide more relevant experiences to our customers and for statistical analysis. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.


Communications you may receive - Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and the email address provided to send the newsletter to you. If you wish to no longer receive these emails you may follow the unsubscribe instructions contained in each of the email communications you receive or contact us.


Our third party service providers

We may use third parties such as an email service provider, to send out emails and/or provide cloud-computing infrastructure (i.e., datacenter services) and job application on our behalf. When you sign up for our services, we will share your personal information only as necessary for such third parties to provide the relevant services.


Legal disclosures and business transfers

We will share your personal information with third parties only in the ways that are described in this privacy policy unless we obtain your consent otherwise, except in the following instances: (i) as required by law, (ii) in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or (iii) when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website, (iv) to respond to any other government-related request, (v) to protect our rights and interests (including without limitation, for our own safety), (vi) to protect your interests (including without limitation, for your safety), (vii) to protect the interests of others (including without limitation, for their safety), or (viii) to investigate alleged or actual fraud, misrepresentation or other misconduct. If Emozo is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or via a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


Access to your personal information and choice

Emozo acknowledges that you have the right to access your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may choose to correct, update, delete/deactivate or access it by emailing us directly at [email protected]. We will respond to your request within a reasonable timeframe, not to exceed 30 days. We will retain your information for so long as your account is active or you have not unsubscribed or otherwise contacted us directly to remove your information from our database, or as necessary for the purposes described in this privacy policy. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Data Protection Officer (DPO)

In compliance with 2016/679 of the European Parliament (General Data Protection Regulation – GDPR), we have appointed a Data Protection Officer (DPO) who is responsible for any privacy and data protection concerns related to Emozo, and who can be reached at [email protected].


Data security

The security of your personal information is important to us. We follow industry best practices to protect the personal information submitted to us, both during transmission and once we receive it. We also comply with the security requirements of 2016/679 of the European Parliament (General Data Protection Regulation – GDPR), that regulates our processing of personal data. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.


Tracking technologies

Emozo and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the Website, and to gather demographic information about our user base as a whole. In particular, we use Google Analytics in order to perform the aforementioned. In the event you do not wish to be tracked by the Google Analytics Tool, you can use the following link in order to install a browser extension that prevents this data collection: https://tools.google.com/dlpage/gaoptout/ We use cookies to remember Website users’ settings (e.g. language preference), for authentication. Website users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited.


Notification of privacy policy changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address provided) or by means of a notice on the Website by updating the “effective date” found at the top of this privacy policy. We encourage you to periodically review this page for the latest information regarding our privacy practices, as your continued access to or use of our Website after any revisions to this privacy policy indicates your agreement to the terms of such revised privacy policy.