Our journey began with a strong desire to win our customers hearts so they would desire us.
Like many friends, meeting over coffee, we talked shop. The three of us work on different aspects of product building. Our teams were constantly trying to refine or build messaging/features/products to elicit the right customer reaction.
What we didn’t have was a simple, credible and quick way to measure emotional reactions. Capturing emotions was complex – not scrappy. Was there a tool out there that was quick, convenient for non-experts and respected people’s need for privacy?
After more coffees, chats with friends and online searches, we came up empty. No solution eliminated wading through hours of usability videos, text interpretation or using special sensors.
Emozo was born!
Using AI, we bridge the physical-digital gap.
Our tool unlocks the ability to accurately capture a person's interest and emotional response through facial expression analysis
Emozo collects rich emotional and rational customer feedback.
Our solution can power a rapid Test and Learn approach to inform iterative product and content development.